RESPONSIBLE GAMING

At Kiwi Competitions, we want our competitions to be fun, exciting, and safe for everyone. We are committed to promoting responsible gaming and ensuring that our platform is enjoyed responsibly.

While our competitions are prize competitions (not gambling), we recognise that spending money on entries should always be done within your means. We encourage all participants to play responsibly.

We may request proof of age before releasing any prize. If we discover that a participant is under 18, their entries will be void and any prize will be forfeited.

If you are a parent or guardian, please ensure that minors in your care do not have unsupervised access to our website or your payment methods.

Entering competitions should be enjoyable and never cause financial stress. We encourage you to:

• Set a budget — Decide how much you can afford to spend on competition entries each month and stick to it
• Never chase losses — If you don’t win, resist the urge to spend more to “make up for it”
• Don’t borrow to enter — Only use money you can comfortably afford to spend
• Take breaks — If you find yourself spending more time or money than intended, step away
• Remember it’s entertainment — Treat competition entries as a fun activity, not a source of income

If you recognise any of the following behaviours in yourself, it may be time to seek support:

• Spending more than you can afford on competition entries
• Entering competitions to escape problems or relieve stress
• Borrowing money or selling possessions to fund entries
• Feeling anxious, irritable, or restless when not entering competitions
• Neglecting responsibilities, work, or relationships due to competition spending
• Lying to family or friends about how much you spend

If you feel you need a break from our platform, we can help. You can request self-exclusion by contacting us, and we will:

• Restrict your account for a period of your choosing (30 days, 90 days, 6 months, or permanently)
• Prevent you from purchasing tickets during the exclusion period
• Remove you from marketing emails

To request self-exclusion, please contact us with the subject line “Self-Exclusion Request” and we will process it within 24 hours.

Every competition on Kiwi Competitions offers a free postal entry route. You never need to spend money to enter our competitions. Free entries carry the same chance of winning as paid entries.

This is an important part of our commitment to responsible gaming — everyone should have access to the fun of competing regardless of their financial situation.

If you or someone you know needs help with problem gambling, the following free and confidential services are available:

• BeGambleAware — www.begambleaware.org — Free advice, support, and information
• GamCare — www.gamcare.org.uk — Helpline: 0808 8020 133 (free, 24/7)
• Gambling Therapy — www.gamblingtherapy.org — Free online support and live chat
• National Gambling Helpline — 0808 8020 133 (free, confidential, 24/7)